Dr Victoria Morrell left us at the end of March. She has joined a surgery nearer her home in order to maintain a sustainable home life balance.
Dr Paul Park will be working across 4 days from June.
Dr Amila Subramaniam is working with us as a Registrar.
Dr Al Ahmed, Dr John Goves and Dr Tom Nichols are our current locum GP's.
Nurse Barbara White retired at the end of March after 19 years at Hightown Surgery. Nurse Joanne Featherstone joined the nursing team in February.
Pharmacy Technician Mary left us in March as she has moved out of the area. Sarah has recently joined us as Mary's replacement.
Reception - Amy is currently on maternity leave. We have recently welcomed Anna, Carol and Natalie to the team.
Appointment Access Update
We are currently trialling an urgent care GP triage system for same day appointment requests. When you call and request an urgent appointment our Receptionists will direct you to the most appropriate service. These include:-
- Local Neighbourhood Hub appointment at Banbury Health Centre
- Practice Pharmacist
- Nurse Practitioner - express clinic
- Local Optician - minor eye service (MECS)
- Primary Care Visiting Service (PCVS)
- Urgent care triage GP call list.
The Triage GP will call you back to discuss your case. If this GP feels that you need to be seen urgently they will book an appointment for you to come into the surgery to see them later the same day. If less urgent they will book you in for another day. The Triage GP will also deal with all home visit requests.
Please help us by making sure we have your up to date contact telephone numbers and that you are available to take their call.
New Premises Update
We have secured land (subject to contract) on the Longford Park housing estate in Bodicote to build a new surgery (we hope to be in by April 2020). As previously reported we have received a grant from NHS England to enable this to happen and we are currently working with our Project Managers to design the new building. Our new building will include more consulting and treatment rooms as well as many more car parking spaces. Our vision is to retain the spirit of Hightown but in a building more suited to modern general practice.
This is an exciting time for Hightown and we will keep you updated as the project develops.
Achieve - Healthy Weight Loss - Oxfordshire.
Achieve Healthy Weight Loss works with a range of partners to deliver from over 50 locations across Oxfordshire.
There are a range of FREE programmes and resources on their website.
* exercise and health eating programme.
* lose weight with giving free access to Slimming World, Weight Watchers and Man V Fat Football.
For further details visit: www.achieveoxfordshire.org.uk
call: 01865 338119
Smokefreelife Oxfordshire is a service by Solutions 4 Health
Offering drop in sessions with fully trained advisors at clinics across Oxfordshire.
Free weekly, one to one or group sessions over 12 weeks, as well as free weekly supply of Nicotine Replacement Therapy.
Clinics are within local community settings including, shopping centres, community centres and worship places.
For further details visit: www.smokefreelifeoxfordshire.co.uk
text: QUIT to 66777
A new way to get your medicines and appliances
The Electronic Prescription Service (EPS) is an NHS service. It gives you the change to change how your GP sends your prescriptions to the place you choose.
To find out more
Electronic Prescription Service patient leaflet
Volunteer Connect Transport Scheme
The Volunteer Connect Transport Scheme provides a service where volunteer drivers use their own cars to take people to essential appointments, where there is no reasonable alternative for them to travel (including appointments at GP surgeries).
All the drivers are volunteers and give their time without charge.
Passengers pay a mileage charge to help cover the driver's fuel cost.
To book a journey or to find out about joining the team as a Volunteer Transport Telephone Administrator or a Volunteer Driver please call 0300 3030 125.
‘Health and Care Oxfordshire’ app
Download OCCG’s ‘Health and Care Oxfordshire’ app to your smart phone to find health services closest to where you are in Oxfordshire.
Visit the app store to download the app for Android or iOS operating systems.
See http://bit.ly/iphoneappchoosewell or http://bit.ly/androidappchoosewell
New contractual arrangements came into force on 1st April 2014 requiring GP practices to make available a statement of intent about IT developments. Statement of Intent.pdf
GP practices in Oxfordshire and Northamptonshire are now working together as part of the PML GP Federation.
The Federation is a new way of working for GPs and it was created to enhance the delivery of health and care services for the people in our area.
There are 40 GP practices in Oxfordshire and 16 GP practices in Northamptonshire aligned to the PML GP Federation, covering a population of over 430,000.
In Oxfordshire the Federation works in four locality groups covering the North, North East, West and part of the South West areas of Oxfordshire.
In Northamptonshire, 16 GP practices are working with PML.
Your GP practice is part of the NOxMed group, which is made up of 11 practices in the North of Oxfordshire.
PML’s central office in Banbury provides administrative and management support, governance and strategic planning and each locality has its own clinical and administrative lead to ensure our health plans are tailored for our local population.
Find out more about the PML GP Federation follow the link http://www.principal-medical.co.uk/Community_Services.php
The PML Federation has been awarded funds to pilot new ways of delivering services to help GP practices meet increasing demand.
The aim is to improve services that patients receive through their GP Surgery. We are spending this new money on service trials in a number of locations. We will, over time, be able to measure the impact these new ways of working might have on patient care and on GP workloads.
Where services are successful, we hope they will become mainstream and enable even more patients will benefit.
Early Visiting Service
The Early Visiting Service (EVS) is made up of a team of emergency care clinicians who will work closely with GP practices to provide home visits to the elderly and housebound.
Neighbourhood Access Hubs
Neighbourhood Access Hubs provide same-day (or in some areas weekend) urgent appointments for patients as an alternative to an appointment at their own GP surgery. This service helps GP practices meet the increasing demand for urgent appointments and enables GPs more time for planned care.
A Neighbourhood Access Hub is not a ‘Walk-in Centre’ – you must be referred by your own GP practice for an appointment. This service is in the preparation stage at the moment, and more information about start dates and exact locations of the hubs will be made available over the coming months.
Named Accountable GP
From 1st April 2015, the NHS has said that all GP Practices should allocate a named accountable GP to all patients, including children.
Our patients are already assigned a named GP, (usual GP), and many of you will already know who this is for you. If you would like to know the name of your accountable GP please ask next time you contact the practice.
This change will have no impact on the service you receive regarding provision of appointments at Hightown Surgery, your treatment, or which GP you can see. If asked by other Doctors please continue to use the name of the GP you normally see.
Patients will still have access to all of our GPs and you can still request to see the Doctor or Nurse of your choice.
Should you wish for your assigned GP to be changed we will do our best to accommodate your requests.