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Hightown Surgery                                                               Care Quality Commission    

Hightown Gardens                                                              Overall rating - Good

Banbury, OX16 9DB                                                            March 2017

Tel 01295 270722

Latest News

An afternoon with Oxford maternity staff

On Saturday 18 May 2019, Oxford University Hospitals and Oxfordshire Maternity Voices Partnership will host an open afternoon called 'Your journey to parenthood: from planning a pregnancy to becoming a family', where attendees will have the opportunity to access a wealth of knowledge from experts working in the various areas of Maternity Services. For further information, please Click here

Blandford Fly Bite Advice

For the latest advice from the NHS Oxfordshire Clinical Commissioning Group regarding what to do if you are bitten, please Click Here

1st June 2019 - GP parkrun pledge day

To celebrate the one-year anniversary of the parkrun success Hightown Surgery GP's and practice staff are joining the GP parkrun Pledge Day on 01 June 2019 - a chance for GPs and practice staff across the country to pledge to participate (be it walk, run or volunteer) at their local parkrun.

Hightown Surgery is a parkrun practice

Banbury weekly parkrun

Hightown Surgery is a parkrun practice. We encouraging staff and patients to attend the Banbury parkrun as volunteers, runners, walkers, spectators.  

Dr Cornwall completee her 100th parkrun this January.

There's evidence that whatever level people participate at there are positive mental and physical health benefits. 


What is Banbury parkrun?

It is a 5km run - it's you against the clock.

When is it?

Every Saturday at 9:00am.

Where is it?

The event takes place in Spiceball park, Banbury, Oxfordshire, OX16 2QU.

How fast do I have to be?

We all run for our own enjoyment. Please come along and join in whatever your pace!

What does it cost to join in?

Nothing - it's free! but please register before your first run.

For more information on this years Banbury parkrun click here Banbury parkrun   Love parkrun

New telephone system

From 30th April we have a new telephone system in the practice.

Please note that calls are recorded for training and monitoring purposes. This includes calls you make to us, and calls we make to you.

Please see section 9. Practice Policies for the phone call recording policy.

Do you have a child at primary school that gets anxious and worried?

At standing in the gap we know...

families come in many different shapes and sizes. However sometimes families need advice and support to help the children manage BIG emotions. BIG emotions include fear, anxiety, anger and bereavement. 

Often when children become anxious its hard as parents and teachers to know what to do for the best. Do we ignore it, reassure them or hope its a phase they will grow out of.  If your child is a worrier come along with them and learn about what anxiety is, using our crazy doorbell. Find out what can help and what techniques as parents you can use to help your child to move forward.

Standing in the gap off free workshops to help children 0-11 manage big emotions

Workshops take place every month in the community room at Waitrose store on Southam Road Banbury.

Please click on the link below for further information.

Managing the wibbles and wobbles of anxiety

Easter & May Bank Holiday Pharmacy opening hours


Pharmacy Name

19th April

Good Friday

21st April

Easter Sunday

22nd April

Easter Monday

6th May

Early May Bank Holiday

27th May

Spring Bank Holiday

Boots the Chemist 12-14 Castle Quay, OX16 5UH Tel: 01295 26201508:30 - 17:30Closed10:30 - 16:3010:30 - 16:3010:30 - 16:30
Boots UK Ltd Banbury Cross Retail Park, OX16 1LX Tel: 01295 25259709:00 - 18:00Closed09:00 - 18:0009:00 - 18:0009:00 - 18:00
Frosts Pharmacy Hardwick Centre, Ferriston, OX16 1XE Tel: 01295 272432Closed12:00 - 14:00ClosedClosedClosed
Lloyds Pharmacy in Sainsbury’s Oxford Road, OX16 9XA Tel: 01295 25344509:00 - 17:00Closed09:00 - 17:0009:00 - 17:0009:00 - 17:00

Superdrug Pharmacy 34-35 Castle Quay, OX16 5UN Tel: 01295 269318

08:30 - 18:00ClosedClosedClosedClosed


April 2019

Bowel Cancer Awareness Month

The facts about bowel cancer

Every 15 minutes in the UK someone is diagnosed with bowel cancer. It’s more common in the over 50s but it can affect people of all ages. Around 268,000 people living in the UK today have been diagnosed with the disease.

Bowel cancer is the UK’s second biggest cancer killer but it shouldn’t be. It’s treatable and curable especially if diagnosed early. Nearly everyone survives bowel cancer if diagnosed at the earliest stage, however this drops significantly as the disease develops. Early diagnosis really does save lives.

Being aware of the key symptoms and visiting your GP if things don’t feel right can help increase chances of an early diagnosis.

The symptoms of bowel cancer can include:

 Bleeding from your bottom and/or blood in your poo

 A persistent and unexplained change in bowel habit

 Unexplained weight loss

 Extreme tiredness for no obvious reason

 A pain or lump in your tummy

Most people with these symptoms don’t have bowel cancer. Other health problems can cause similar symptoms. If you have one or more of these, or if things just don’t feel right, see your GP.

This April you can help raise awareness and save lives

Early diagnosis really does save lives, that’s why this April @bowelcanceruk are raising awareness of the UK’s 2nd biggest cancer killer.

You can help spread the word too, find out how #thisisbowelcancer

New Bowel Cancer screening test

Bowel Scope Screening is a one-off screening test offered to men and women at the age of 55 years old. Patients aged 56 to 59 are able to self-refer. It is a new modality of screening and will run in addition to the current FOBT screening home test kit sent to people’s homes from the age of 60.  


Bowel Scope Screening patients are invited into hospital to have a one-off flexible sigmoidoscopy procedure to find and remove any small polyps in the left side of the bowel, that could eventually turn into cancer. It has been demonstrated that participation in Bowel Scope Screening can reduce the incident of bowel cancer by 40% and reduce bowel cancer mortality by 50%.


Hightown Surgery patients turning 55 years old will automatically be invited for screening.

Further information is available on the NHS link below.


We have sadly had to say farewell to Partner Dr Park and Associate GP Dr Subramaniam as they embark on their exciting new adventures in New Zealand and Australia! They will be greatly missed by all staff and patients at Hightown Surgery but we wish them both the very best of luck for the future.

Furthermore, Dr Ahmed, Dr Harrison, Dr Chellar and Dr Nichols will be covering regular locum sessions with us over the upcoming months as we are still yet to recruit a regular GP.


Smokefreelife Oxfordshire is a service by Solutions 4 Health

Offering drop in sessions with fully trained advisors at clinics across Oxfordshire.

Free weekly, one to one or group sessions over 12 weeks, as well as free weekly supply of Nicotine Replacement Therapy.

Clinics are within local community settings including, shopping centres, community centres and worship places.

For further details visit:

                           text: QUIT to 66777



 Your appointment.

Keep it or cancel it - but please don't waste it.

Did you know that there are around 12 million missed GP appointments every year?

That's over 46,000 appointments every week, and costs the NHS around £162 million.

Missed appointments waste NHS resources and can cause serious delays in treatment for other patients.

If you no longer need your appointment or cannot attend please let us know as soon as possible so that we can offer it to another patient.

Free online sleep therapy

Sleepio is a fully automated online sleep improvement programme for poor sleep, which delivers tailored and engaging advice, 24/7 based on cognitive behavioural therapy (CBT). It is also NICE evaluated and NHS endorsed.

Around 20% of the adult population have persistence poor sleep. Sleepio is clinically proven to help those with insomnia make the changes necessary to achieve healthy sleep levels. In addition to better sleep, Sleepio users report improved productivity, more energy during the day and a reduction in anxiety and depression.

Anyone can access the Sleepio programme.

Click here for the link.


School Health Nurse

If you have a child aged 5 - 11 years attending a primary school in Banbury, Burford or Carterton parents can contact the school health nurse team directly to request help or advice for their child.

For children at Banbury primary schools please telephone 01865 904234.

Further information on the service is available on the link below.

Oxfordshire Mind - Peer Support Groups

Oxfordshire Mind peer support groups are a safe, welcoming space to share activities, issues or thoughts and to meet people who may have experienced similar issues.

Groups take place in Banbury, Witney, Bicester and Chipping Norton each week.

For full details please click on the clinics & services tab at the top of this page and then select mental health.

NHS Zero Tolerance Policy

Our staff are here to help you and will always try to be as polite and helpful as possible even during difficult times.

There is an NHS Zero Tolerance Policy against shouting, swearing or threatening behaviour, which will not be tolerated under any circumstances.

Patients and members of the public who are abusive or threatening towards our staff maybe asked to leave. It may sometimes by necessary for patients to be removed from our list.


Blood pressure monitor amnesty.

Have you been loaned a blood pressure monitor by us?

Could you please return it back to the practice promptly at the end of your monitoring period to ensure equipment is available for use by other patients.

Thank you.

Physical activity opportunities in Banbury

There are three new physical activity initiatives in and around Banbury. All are directly accessible – no referral needed.

  • MAN V FAT Football
  • Families Active, Sporting Together (FAST)
  • Banbury weekly parkrun 

For further information please click on the tab at the top of this page (Clinics & Services - Patient Self Referral Services)


Oxfordshire Health Visiting Team

Delivering guidance and support to parents of babies and toddlers.

Tel 01865 904 440

Click on the link below for full details.

Heath Visiting Team - how we can help

If parents wish to weigh their baby or toddler or if the query isn't urgent you can attend the Banbury weekly well baby clinics:

Wednesdays 10am - 12 noon                        Thursday 10am - 11am

East Street Children's Centre, Grimsbury       Sunshine Centre, Bretch Hill


Free wifi now available in practice.

look up health information, download health apps and browse the internet.

Search "NHS-WiFi"

There is a simple registration process to set up your account on first use.

Oxfordshire County Council – Live Well Oxfordshire website:

Have you ever wondered how to find out about local wellbeing activities and services for your patients? The Live Well Oxfordshire website is Oxfordshire County Council’s online directory of over 2000 activities and services available across the county. 

For more information please click on the attachment  

Livewell Oxfordshire

The directory can be accessed here: livewell.Oxfordshire


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website