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Hightown Surgery                                                               Care Quality Commission    

Hightown Gardens                                                              Overall rating - Good

Banbury, OX16 9DB                                                            March 2017

Tel 01295 270722

Latest News

Free online sleep therapy

Sleepio is a fully automated online sleep improvement programme for poor sleep, which delivers tailored and engaging advice, 24/7 based on cognitive behavioural therapy (CBT). It is also NICE evaluated and NHS endorsed.

Around 20% of the adult population have persistence poor sleep. Sleepio is clinically proven to help those with insomnia make the changes necessary to achieve healthy sleep levels. In addition to better sleep, Sleepio users report improved productivity, more energy during the day and a reduction in anxiety and depression.

Anyone can access the Sleepio programme.

Click here for the link. https://go.bighealth.com/sleepio_nhs


School Health Nurse

If you have a child aged 5 - 11 years attending a primary school in Banbury, Burford or Carterton parents can contact the school health nurse team directly to request help or advice for their child.

For children at Banbury primary schools please telephone 01865 904234.

Further information on the service is available on the link below.

https://www.oxfordhealth.nhs.uk/school-health-nurses/about-us/


FLU VACCINES NOW AVAILABLE

Have you had a flu vaccine letter or text?

Please contact our Reception team to book.


Oxfordshire Mind - Peer Support Groups

Oxfordshire Mind peer support groups are a safe, welcoming space to share activities, issues or thoughts and to meet people who may have experienced similar issues.

Groups take place in Banbury, Witney, Bicester and Chipping Norton each week.

For full details please click on the clinics & services tab at the top of this page and then select mental health.


NHS Zero Tolerance Policy

Our staff are here to help you and will always try to be as polite and helpful as possible even during difficult times.

There is an NHS Zero Tolerance Policy against shouting, swearing or threatening behaviour, which will not be tolerated under any circumstances.

Patients and members of the public who are abusive or threatening towards our staff maybe asked to leave. It may sometimes by necessary for patients to be removed from our list.


The flu vaccination winter 2018/19

Information for those aged 65 years and over.

This winter, people aged 65 and over are being offered a flu vaccine called Fluad. This is the best vaccine currently available for people in this age group because it contains an adjuvant that helps the immune system create a stronger response to the vaccine.

Fluad® is expected to provide better protection for older people and result in fewer hospitalisations and GP consultations from flu this winter. The vaccine is being delivered to GP practices and pharmacies between September and the end of November, meaning that appointments for flu vaccination will be more spread out than in previous years.

Why am I being asked to wait to have my flu vaccine?

This year Fluad® is being delivered in phases between September and November and so you may have to wait until your GP surgery or pharmacy receives their next scheduled stock of the vaccine.

Can I go elsewhere if my GP practice or pharmacy has run out?

If your GP practice has no Fluad®, you can ask a pharmacy whether they do. If your pharmacy currently has no vaccine then you should check with your GP practice. GP practices and pharmacies will be able to tell you when they expect their next delivery of Fluad®.

What is an adjuvant and why is it better?

An adjuvant is a substance added to a vaccine to help to stimulate the immune system to create a better response to a vaccine. This vaccine has been widely used in many other countries. It has been shown to offer better and longer lasting protection in older people than flu vaccines without an adjuvant.

Wouldn’t it be better to have another flu vaccine rather than wait?

It is important that you benefit from having the most effective vaccine, so it is better to wait for Fluad® if you are aged 65 or over.

Is having Fluad® in November too late to offer protection?

Flu usually starts from December onwards so if you are vaccinated in November you should benefit from its protective effect. It is better to wait for the vaccine that is most effective for your age group.

Where can I get further information?

Your GP practice or pharmacy will be able to provide further information

[full details on our 2018/19 vaccination programme can be found under further information - old news articles]


Blood pressure monitor amnesty.

Have you been loaned a blood pressure monitor by us?

Could you please return it back to the practice promptly at the end of your monitoring period to ensure equipment is available for use by other patients.

Thank you.


Physical activity opportunities in Banbury

There are three new physical activity initiatives in and around Banbury. All are directly accessible – no referral needed.

  • MAN V FAT Football
  • Families Active, Sporting Together (FAST)
  • Banbury weekly parkrun 

For further information please click on the tab at the top of this page (Clinics & Services - Patient Self Referral Services)


Stoptober – smoking cessation:

Stoptober is back, launching on 20 September 2018

Stoptober, the 28-day stop smoking campaign from Public Health England, is back from 1st October.

Stoptober has driven over 1 million quit attempts to date and is the biggest mass quit attempt in the country. It is based on research that shows that if you can stop smoking for 28-days, you are five times more likely to stay smokefree for good.
Click on the link below for their website.

Oxfordshire Health Visiting Team

Delivering guidance and support to parents of babies and toddlers.

Tel 01865 904 440

Click on the link below for full details.

Heath Visiting Team - how we can help

If parents wish to weigh their baby or toddler or if the query isn't urgent you can attend the Banbury weekly well baby clinics:

Wednesdays 10am - 12 noon                        Thursday 10am - 11am

East Street Children's Centre, Grimsbury       Sunshine Centre, Bretch Hill


New Bowel Cancer screening test

Bowel Scope Screening is a one-off screening test offered to men and women at the age of 55 years old. Patients aged 56 to 59 are able to self-refer. It is a new modality of screening and will run in addition to the current FOBT screening home test kit sent to people’s homes from the age of 60.  

 

Bowel Scope Screening patients are invited into hospital to have a one-off flexible sigmoidoscopy procedure to find and remove any small polyps in the left side of the bowel, that could eventually turn into cancer. It has been demonstrated that participation in Bowel Scope Screening can reduce the incident of bowel cancer by 40% and reduce bowel cancer mortality by 50%.

 

Hightown Surgery patients turning 55 years old will automatically be invited for screening.

Further information is available on the NHS link below.

nhs.uk/Conditions/bowel-cancer-screening/Pages/bowel-scope-screening.aspx


NHS WiFi

Free wifi now available in practice.

look up health information, download health apps and browse the internet.

Search "NHS-WiFi"

There is a simple registration process to set up your account on first use.


Oxfordshire County Council – Live Well Oxfordshire website:

Have you ever wondered how to find out about local wellbeing activities and services for your patients? The Live Well Oxfordshire website is Oxfordshire County Council’s online directory of over 2000 activities and services available across the county. 

For more information please click on the attachment  

Livewell Oxfordshire

The directory can be accessed here: livewell.Oxfordshire


  

Do you order your repeat prescriptions by fax or via the Hightown website?

From October 2018 we will no longer be accepting repeat prescription requests by fax.

 

From January 2019 we will no longer be accepting repeat prescription requests via the Hightown website.

 

Please speak to our Reception Team about signing up for Patient Online Services which is a more secure system.


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website