Appointments

Appointments

 

To request an appointment for with a GP, Nurse or Health care professional (Monday to Friday): 

You can:

  • phone us on 01295 270722, Monday to Friday from 8am to 6.30pm 
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm 

When you get in touch, we’ll ask what you need help with. 

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you. 

When you get in touch, we’ll ask what you need help with. 

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you. 

Your appointment

Whichever way you choose to contact us, we may offer you a consultation: 

  • by phone 
  • face to face at the surgery 
  • on a video call  

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner. 

Cancelling or changing an appointment 

To cancel your appointment: 

  • using your NHS account (through the NHS website or in the NHS App) 
  • using the GP online system: Patient Access 
  • phone us on 01295 270722 Monday to Friday from 8am to 6.30pm 
  • reply CANCEL to your appointment reminder text message 

If you need help when we are closed  

If you need medical help now, use NHS 111 online or call 111. 

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5. 

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk. 

If you need help with your appointment   

Please tell us: 

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond 
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email 
  • if you need an interpreter 
  • if you have any other access or communication needs 

Home visits

If you are housebound and need an appointment. Please call the practice before 10.30 am. Click this link for more information Home Visits