The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.
We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS App, NHS website, or another online primary care service, you may now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.
This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 18th October 2023. For most people, access will be automatic once you have downloaded the App and you won’t need to do anything. In some cases your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you.
Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.
You’ll need to make sure you protect your login details for your NHS App. Don’t share your password with anyone as they will then have access to your personal information.
We are aware that not everyone will want access to their full records on the internet at this time, and some patients may have concerns about their personal medical records being made available on their smartphones or online, especially if other people have access to their devices. If you would like to switch off access for the time being, please follow the link below and send “SWITCH OFF ACCESS” using our admin query request form. You can change your mind at any time by contacting the practice.
Using an online form
There are many things you can do online at our surgery. Contact us online to
- request a sick note
- ask about test results
- contact us about an admin request
You don’t need an account to use this service.
Using the NHS App or NHS account
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- see parts of your health record
- check or cancel appointments
- see your vaccination record
- update your contact details
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.