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Hightown Surgery                                                               Care Quality Commission    

Hightown Gardens                                                              Overall rating - Good

Banbury, OX16 9DB                                                            March 2017

Tel 01295 270722

When We Are Closed 

If you require medical attention outside normal surgery hours please ring 111. The out-of-hours period is from 18:30 to 08:00 on weekdays and all day at weekends and on bank holidays.

Your call will then be put through to a trained receptionist at the Out-of-hours On-call Service, who will take your details.
You will need to provide your name, address, the name of your GP, a contact telephone number and date of birth. Please be ready with these details.

Depending on the nature of your problem they will return your call and you will speak to a doctor who will give you appropriate advice or ask you to attend an out-of-hours centre or visit.

Read more about NHS111 here.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website