Meet the Team

Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings.

The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Healthcare Assistants

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Jacqui Hayward

Advanced Nursing Practitioners (ANP) are nurses who have undertaken a master’s level in clinical practice. ANPs have authority in patient diagnosis and are trusted to independently assess, diagnose, manage and care for patients with complex clinical issues.

Simren Jasal

Patient Services

Patient Service Navigators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Patient Service Navigators make most of the patient appointments with the GPs and nurses.

They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries.

District Nurses

Our team of district nurses are attached to the practice and look after housebound patients and those who have recently been discharged from hospital. They can be contacted on 01865 902377 (there is an answer phone service in operation if the nurses are not in their office).

Health Visitors

Health visitors are registered nurses/midwives who have additional training in community public health nursing. We provide a professional public health service based on best evidence of what works for individuals, families, groups and communities; enhancing health and reducing health inequalities through a proactive, universal service for all children 0-5 years and for vulnerable populations targeted according to need.

Hightown and Windrush Health Visiting teams have merged and are now called Orchard Health Visiting Team. They are based at Orchard Health Centre, Cope Road, Banbury, OX16 2EZ. For support or advice, please TEXT the Health Visiting messaging service, Chat Health on 07312263081. All questions about your child’s health and/or development are welcome and no question is too “basic”. We are here to support you.

Midwife Team

All pregnancy care in Oxon is now carried out by community midwives, supported by the hospital service where needed. Your GP remains available for any non pregnancy-related issues.

To self-refer please ring:

Community Midwifery Team

• Banbury: 01295 229190

Pharmacists

Answering questions about your medicines for example if you are worried about a side effect or have a question about how to take the medicine you have been prescribed.

• Help with more complicated repeat requests.
• Review your medicines with you to make sure you are getting the best from the medicines you are prescribed.
• Review medicines after discharge from hospital so that records are accurate.

Low back and neck pain are the greatest cause of years lost to disability in the UK, with chronic joint pain or osteoarthritis affecting more than 8.75 million people. In addition, musculoskeletal conditions also account for 30% of all GP appointments.

By 2024, all adults in England will to be able to see a musculoskeletal first contact physiotherapist at their local GP practice without being referred by a GP.

The vast majority of musculoskeletal first contact practitioners are physiotherapists with enhanced skills.

They can help patients with musculoskeletal issues such as back, neck and joint pain by:

• assessing and diagnosing issues
• giving expert advice on how best to manage their conditions
• referring them onto specialist services if necessary.

Patients with back and joint pain, including conditions such as arthritis, will now be able to contact their local physiotherapist directly, rather than waiting to see a GP or being referred to hospital. Patients can also see a physiotherapist by speaking to the GP practice receptionist or by being referred by their GP.

By making it easier for patients to access physiotherapist, patients will have quicker access to diagnosis and treatment, helping them to manage their conditions more effectively and recover faster, so they can get back to normal life quickly. They will help GPs to manage their workload more effectively, and reduce the need for onward referrals.