111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

The following seven common conditions can all be treated at local pharmacies without an appointment

Sinusitis – for children and adults aged 12 years and over;
Sore throat – for children and adults aged 5 years and over;
Earache (Acute otitis media) – for children aged 1 to 17 years;
Infected insect bite – for children and adults aged 1 year and over;
Impetigo – for children and adults aged 1 year and over;
Shingles – for adults aged 18 years and over; and
Uncomplicated urinary tract infections in women aged 16 to 64 years.

If you have symptoms that suggest you may have one of these conditions, you can now walk into a pharmacy and be offered a consultation with the pharmacist. Under the new service pharmacists can provide advice and, if clinically necessary, will offer an NHS medicine to treat it (NHS prescription charge apply if you normally pay for medicines supplied on prescription).

Find a pharmacy (NHS UK)